FareMap
South Africa's Taxi
FareMap Legal

Privacy Policy

Effective date: 4 September 2026

This policy explains how FareMap handles account, Driver profile, location and community information.

LOCATION & ACCOUNT PRIVACYLive location is used only for FareMap features that need it.
Operator

Who operates FareMap

FareMap is operated by Carlton Mahlori Tshianeo in South Africa. Contact mahloricarlton@gmail.com with privacy questions.

Data

Information FareMap may process

A
Account and profile informationEmail address, display name, Supabase user ID and selected Passenger or Driver role.
D
Driver profile informationDriver phone number, profile photo, taxi registration, taxi association and operator or owner details when provided.
⌖
Location informationForeground location used when a passenger selects a waiting point, opens a live map feature, or when a driver deliberately goes Online.
＋
Community informationFares, routes, places, pickup points, reports, votes, confirmations and waiting requests.
✓
Notification and app informationPush-notification token and basic device or app information needed to deliver notifications a user enables, plus records needed for favourites, budgets, requests, fraud prevention and account security.
Purpose

How information is used

FareMap uses information to authenticate users, provide Passenger and Driver tools, display transport information, protect one-vote and one-confirmation rules, prevent abuse, maintain security and diagnose technical problems.

Live map

Location

FareMap is designed to use location only when a user deliberately starts a location-based feature. Drivers share live location while Online. Passengers share a waiting location only after choosing a public waiting point. FareMap does not intend to collect background location while the app is closed.

Providers

Service providers

FareMap uses Supabase for authentication, database, storage and server-function services; MapLibre and map-data providers such as OpenFreeMap, OpenTopoMap and Google Maps (depending on the device or map feature) for map display and directions; Google or Facebook authentication when a user chooses those login methods; RevenueCat and Google Play for Driver Pro purchases; and Android/Expo notification services for notifications a user enables.

Sharing

Sharing and sale

FareMap does not sell personal information. Information may be processed by service providers that operate FareMap, disclosed when legally required, or displayed to other users when intentionally submitted as public community information.

Protection

Security

FareMap uses authenticated accounts, encrypted connections and Supabase access controls. No online service can guarantee absolute security.

Storage

Retention

FareMap retains account and community records while an account is active or while they are needed to operate FareMap. Live driver and passenger waiting information is kept only for the active transport feature. A person can request account deletion at any time; limited records may be retained only for security, fraud prevention, dispute handling or legal obligations.

Your account

Your choices and account deletion

You can stop sharing live location by going Offline or ending a waiting request. You can request permanent deletion through My Profile → Delete Account inside FareMap or from the public deletion page.

Delete a FareMap account Contact support
Age

Children

FareMap's Google Play target-age selection must match the audience of the released app. Parents or guardians should supervise younger users where required by law.

Updates

Policy changes

This policy may be updated when FareMap features, providers or legal requirements change. The effective date above will be updated when material changes are published.

Support

Contact

Email mahloricarlton@gmail.com.