FareMap
South Africa's Taxi
Permanent action

Delete a FareMap Account

Use this page to request deletion even when FareMap is not installed.

ACCOUNT DELETIONDeleting an account is permanent and cannot be undone.
Inside the app

Delete inside FareMap

  1. Open FareMap and sign in.
  2. Open My Profile.
  3. Select Delete Account.
  4. Type DELETE and confirm permanent deletion.
Without the app

Request deletion by email

Email FareMap support from the address connected to your account. Include your FareMap account email and clearly request permanent deletion.

Support: mahloricarlton@gmail.com

Data

What is deleted

FareMap will delete or anonymise the authentication account and associated FareMap data, including profile information, role, votes, confirmations, favourites, budgets, waiting requests, live-driver records and other account-linked records. Limited records may be retained only when necessary for security, fraud prevention, dispute handling or legal obligations.

Driver Pro subscription

Cancel billing separately

Deleting a FareMap account does not automatically cancel an active Driver Pro subscription purchased through Google Play. To stop future billing, cancel the subscription separately in Google Play under Payments & subscriptions → Subscriptions before or after requesting account deletion.

Process

What to expect

More information

Privacy information

Read the FareMap Privacy Policy.